i got some account issues

Page 1 of 2 1, 2  Next

View previous topic View next topic Go down

i got some account issues

Post by mrpingpong on Sat Jun 17, 2017 3:32 am

hello clan mates!

for some reason i cannout acces my account since yesterday!

and for some reason i cannot change pw/email/login

https://gyazo.com/62b65753a49058d61b6da8f9e41b37c0

theres a link to my banned! its perm..

anyone got a idea what to do next?

and cause english inst my first language its even harder to fix this ***** problem!

so i hope there is a hero who knows what to do!

Big love and regards

Mrpingpong
avatar
mrpingpong
$50+ Donor
$50+ Donor

Posts : 109
Points : 4453
Reputation : 1
Age : 25
Join date : 2015-05-13

dagger


Back to top Go down

Re: i got some account issues

Post by Autocrat on Sat Jun 17, 2017 4:23 am

You could try tweeting to https://twitter.com/JagexInfinity or @JagexSupport

I am assuming its not appealable?
avatar
Autocrat
Active Forum Member

Posts : 463
Points : 2247
Reputation : 29
Age : 22
Join date : 2015-07-24

Spide


Back to top Go down

Re: i got some account issues

Post by sylar on Sat Jun 17, 2017 5:36 am

So what did you do to get banned?
avatar
sylar
Active Forum Member

Posts : 173
Points : 2722
Reputation : 4
Age : 21
Join date : 2015-11-18


Back to top Go down

Re: i got some account issues

Post by mrpingpong on Sat Jun 17, 2017 6:08 am

yeah did that @autocrat now waiting for reaction ty!

@sylar well if i knew it maded alot things easier to explain! i have no idea!
avatar
mrpingpong
$50+ Donor
$50+ Donor

Posts : 109
Points : 4453
Reputation : 1
Age : 25
Join date : 2015-05-13

dagger


Back to top Go down

Re: i got some account issues

Post by mrpingpong on Sat Jun 17, 2017 7:14 am

here there aint even evidence for what i did wrong...
and i got no message whats it all about https://gyazo.com/5385167b69771472fec5a2d6f0ab4c85
avatar
mrpingpong
$50+ Donor
$50+ Donor

Posts : 109
Points : 4453
Reputation : 1
Age : 25
Join date : 2015-05-13

dagger


Back to top Go down

Re: i got some account issues

Post by Kaninka on Sat Jun 17, 2017 8:02 am

@mrpingpong wrote:here there aint even evidence for what i did wrong...
and i got no message whats it all about https://gyazo.com/5385167b69771472fec5a2d6f0ab4c85

Under evidence you can click the button called "view" that would show it.

Macroing bans are not an accident, and if you didn't use the OSHD, then you or someone with access to your account used a 3rd party program to control your account.

If there is no appeal, your only shot (if you are innocent) is through Jagex Customer support bounce

_________________
avatar
Kaninka
$20+ Donor
$20+ Donor

Posts : 671
Points : 10000
Reputation : 25
Age : 24
Join date : 2015-08-01


Back to top Go down

Re: i got some account issues

Post by mrpingpong on Sat Jun 17, 2017 8:40 am

thats from 2016
avatar
mrpingpong
$50+ Donor
$50+ Donor

Posts : 109
Points : 4453
Reputation : 1
Age : 25
Join date : 2015-05-13

dagger


Back to top Go down

Re: i got some account issues

Post by mrpingpong on Sat Jun 17, 2017 8:42 am

well im 100% innocent! and noone else got controle to my account! and noone tried cause i havent recieved a message from that!

but i maded a apeal or some! and sended them a message in my worst kinda english grammar lol! hope its going to be all fine! or its a silly end of my rc 'carear'

atleast thanks for helping!
avatar
mrpingpong
$50+ Donor
$50+ Donor

Posts : 109
Points : 4453
Reputation : 1
Age : 25
Join date : 2015-05-13

dagger


Back to top Go down

Re: i got some account issues

Post by Enty on Sun Jun 18, 2017 5:01 am

Good luck!
I hope your message gets through to Jagex

_________________









avatar
Enty
Active Forum Member

Posts : 721
Points : 7396
Reputation : 37
Age : 23
Join date : 2015-07-19


Back to top Go down

Re: i got some account issues

Post by OSRS Hailey on Sun Jun 18, 2017 7:22 am

Noo, ping, this is terrible! You're a player who I know always follows the rules! I hope you get this sorted! Try your best to get in contact with a jmod!!
avatar
OSRS Hailey
Insane Donor
Insane Donor

Posts : 4920
Points : 97726
Reputation : 55
Join date : 2014-12-18

ely


Back to top Go down

Re: i got some account issues

Post by mrpingpong on Sun Jun 18, 2017 9:20 am

yeah! thanks hailey! thats means alot! yeah i rlly hope that they can help me!
avatar
mrpingpong
$50+ Donor
$50+ Donor

Posts : 109
Points : 4453
Reputation : 1
Age : 25
Join date : 2015-05-13

dagger


Back to top Go down

Re: i got some account issues

Post by Autocrat on Sun Jun 18, 2017 3:07 pm

@mrpingpong wrote:yeah! thanks hailey! thats means alot! yeah i rlly hope that they can help me!

In my opinion you should keep tweeting and messaging them so that you get a reply. Let us know how it goes. Good luck.
avatar
Autocrat
Active Forum Member

Posts : 463
Points : 2247
Reputation : 29
Age : 22
Join date : 2015-07-24

Spide


Back to top Go down

Re: i got some account issues

Post by D A D D Y A F on Sun Jun 18, 2017 3:27 pm

good luck! Horrible thing to expirience :/
avatar
D A D D Y A F
$20+ Donor
$20+ Donor

Posts : 732
Points : 14171
Reputation : 47
Join date : 2016-01-12

serp


Back to top Go down

Re: i got some account issues

Post by Lokandur on Mon Jun 19, 2017 1:42 am

Sorry to hear that mate, I hope it gets resolved quickly.
avatar
Lokandur
Active Forum Member

Posts : 104
Points : 830
Reputation : 2
Join date : 2017-04-15


Back to top Go down

Re: i got some account issues

Post by sylar on Mon Jun 19, 2017 4:21 am

If you did nothing wrong then I hope it gets solved then. Smile
In case you feel like your English is not good enough you could post the text here that you want to send to jagex and anyone here can correct it!
avatar
sylar
Active Forum Member

Posts : 173
Points : 2722
Reputation : 4
Age : 21
Join date : 2015-11-18


Back to top Go down

Re: i got some account issues

Post by mrpingpong on Mon Jun 19, 2017 9:57 am

thanks guys! i really appreciate the care!!
i had some contact on twitter! its prob about that macroin ban!
i did a appeal and that can take up 28 days! so gotta wait a bit!

not really in the mood to make a another acc and start all over!
myabe later:D Razz

thanks for the love mates! I love you
avatar
mrpingpong
$50+ Donor
$50+ Donor

Posts : 109
Points : 4453
Reputation : 1
Age : 25
Join date : 2015-05-13

dagger


Back to top Go down

Re: i got some account issues

Post by OSRS Hailey on Mon Jun 19, 2017 12:16 pm

I've kept you in my thoughts! So many great times between us. You truly love the game and I know would not have cheated!
avatar
OSRS Hailey
Insane Donor
Insane Donor

Posts : 4920
Points : 97726
Reputation : 55
Join date : 2014-12-18

ely


Back to top Go down

Re: i got some account issues

Post by ladybird2 on Tue Jun 20, 2017 5:22 am

do make a noob to keep in touch, it wont be the same without you, I have a ftp I look after, he's even noobier than ladybird and fun to play, and ive kept him as a guy and he does a bit of questing and says very little, so suits me fine.
Good luck with your problem, you know we believe in you, so fingers crossed it gets sorted soon.

ladybird2
Active Forum Member

Posts : 306
Points : 3229
Reputation : 19
Join date : 2015-06-08

ladybird


Back to top Go down

Re: i got some account issues

Post by mrpingpong on Thu Jun 22, 2017 9:05 am

haha thank u lady! keep it in mind Very Happy
avatar
mrpingpong
$50+ Donor
$50+ Donor

Posts : 109
Points : 4453
Reputation : 1
Age : 25
Join date : 2015-05-13

dagger


Back to top Go down

Re: i got some account issues

Post by mrpingpong on Thu Jun 22, 2017 9:06 am

a update for people who wondering what is going on at the moment i have pretty decent contact with mod zee.! getting loads things sort out! no hopes yet but its better then before! hope its will end soon on a good way!!

thanks guys! Very Happy
avatar
mrpingpong
$50+ Donor
$50+ Donor

Posts : 109
Points : 4453
Reputation : 1
Age : 25
Join date : 2015-05-13

dagger


Back to top Go down

Page 1 of 2 1, 2  Next

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum